Non-Discrimination Policy

BlinkMow is committed to providing a platform where all users are treated with dignity and respect. We believe in equal access to services and opportunities regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, disability, age, familial status, or any other characteristic protected by law.

All users of the BlinkMow platform—both homeowners and lawn care professionals—must: • Treat all other users with respect and professionalism • Provide or receive services without discrimination • Refrain from harassment or abusive behavior • Base service decisions on legitimate business factors only • Not discriminate based on protected characteristics This policy applies to all interactions on our platform, including service requests, job acceptance, communications, and reviews.

Lawn care professionals using BlinkMow agree to: • Provide service to all customers without discrimination • Make job acceptance decisions based on business factors (location, scheduling, scope of work) and not on customer characteristics • Treat all customers professionally and courteously • Not refuse service based on protected characteristics • Maintain equal quality of service for all customers Violation of these expectations may result in removal from the platform.

Homeowners using BlinkMow agree to: • Request and receive services without engaging in discriminatory behavior • Treat all service providers with respect • Not make service provider selection decisions based on protected characteristics • Provide fair and honest reviews based on service quality • Not harass or abuse service providers Violation of these expectations may result in account suspension or termination.

The following conduct is strictly prohibited on the BlinkMow platform: • Refusing service based on race, ethnicity, religion, or other protected characteristics • Making offensive or discriminatory comments • Harassment of any kind • Posting discriminatory content in reviews or messages • Using the platform to engage in hate speech or bias-motivated behavior • Retaliation against users who report discrimination We have zero tolerance for discrimination and harassment.

If you experience or witness discrimination or harassment on the BlinkMow platform, we encourage you to report it immediately: • Use the in-app reporting feature • Email us at support@blinkmow.com with details • Include relevant screenshots or documentation • Describe the incident clearly and completely All reports are taken seriously and handled confidentially. You will not face retaliation for making a good-faith report.

When we receive a discrimination report, we will: • Acknowledge receipt of your report promptly • Conduct a thorough and impartial investigation • Review all relevant evidence and communications • Interview involved parties as necessary • Take appropriate action based on our findings • Protect the confidentiality of those involved • Follow up with the reporting party when possible We aim to complete investigations within a reasonable timeframe.

Users who violate our Non-Discrimination Policy may face consequences including: • Warning and education about policy expectations • Temporary suspension from the platform • Permanent removal from the platform • Termination of account • Reporting to law enforcement if illegal conduct is involved The severity of consequences depends on the nature and severity of the violation.

We are committed to making BlinkMow accessible to users with disabilities. We strive to comply with the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG). If you encounter accessibility barriers or need accommodations, please contact us at support@blinkmow.com.

BlinkMow provides resources and guidance to help users understand their obligations under this policy. We may require certain users to complete anti-discrimination training as a condition of platform use.

This policy is designed to comply with applicable federal, state, and local non-discrimination laws, including but not limited to: • Civil Rights Act of 1964 • Fair Housing Act • Americans with Disabilities Act (ADA) • Age Discrimination in Employment Act • State and local civil rights laws Our policy may exceed minimum legal requirements in our commitment to creating an inclusive platform.

We may update this Non-Discrimination Policy from time to time to reflect changes in law or best practices. We will notify users of significant changes and update the "Last Updated" date.

For questions, concerns, or to report discrimination, contact us: Email: support@blinkmow.com Website: blinkmow.com/contact We are committed to responding to all concerns promptly and professionally. Last Updated: March 22, 2026